Description:
Our Client – a leading Law Firm is looking for a Receptionist based in Edinburgh City Centre. The hours of work are 8am to 4pm and 10pm to 6pm.
Objective of Role:
To deliver and sustain agreed levels of Reception service at all sites to meet the Firm’s needs. To involve general receptionist duties and other clerical work as required. Promoting at all times the professional image of the Firm and ensuring conformity of agreed service at these sites.
Day to day duties
- To ensure that the clients of the Firm are treated to the highest standard of service and care.
- To ensure that the booking system for meeting rooms is maintained at all times.
- To ensure that the Client Services area meeting rooms are serviced to a high level as agreed by the local Facilities Manager.
- To book taxis ordered through reception and ensure that the relevant form is completed and any clients cross charged where applicable.
- To order and cross charge catering booked through reception.
- Assist in the delivery and collection of incoming courier/hand deliveries.
- To book couriers as requested using the appropriate procedures and paperwork.
- To book Air/Rail/Hotel/Car hire as requested using the appropriate procedures and paperwork.
Experience Required
- Previous reception experience
- Displays flexibility to ensure delivery of reception services.
- Demonstrates teamwork within Reception team, and the Facilities peer group.
- Takes responsibility for work and actions of Reception team.
- Responds to requests in a positive manner.
Salary:£15000 – £18000/annum depending on experience
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